High-performing IT teams will be the key determinant of a company’s success in the post-pandemic business environment. Let’s identify the key metrics for designing a performance-driven team of IT professionals.
Since the last decade alone, we have come a long way in terms of technological advancements for businesses. With remote work, cloud computing, business process automation, and data analytics becoming more accessible for small to medium businesses, these technologies are becoming game-changers for overall business growth.
With that said, the demand for robust and high-performing IT teams has grown significantly, as they are the ones in charge of installing, deploying, and maintaining these technologies. Additionally, ensuring technology provides consistent results and competitive differentiators for a company is the core function of the IT team.
The role of IT teams is about to expand even further in the coming years, so it would be prudent to prepare your IT infrastructure and workforce to make the most of future opportunities. To help you out in this journey, this blog offers recommendations that’ll make your IT teams work better, add greater value, and drive better business outcomes.
Changing roles of the IT team
Before the global pandemic, IT departments at enterprises would largely work within silos. They often performed as backend support to other departments like marketing, finance, and analytics. There was very limited communication among IT teams and other departments, which often includes rectifying errors in the system.
Fast forward to now, IT has become more collaborative as it works with individual departments and the organization as a whole to orchestrate and ensure the availability of IT assets that enable core business processes. According to Gartner, 50% of organizations will experience increased collaboration between business and IT teams by 2022.
With the advent of cloud computing and automation, industries are delegating manual and repetitive tasks to technology while focusing on idea generation and improving business and growth strategies. Here, the IT team plays a crucial role in ensuring the efficiency and accuracy of automated operations with constant surveillance and maintenance.
As remote working seems to prevail in 2022 too, IT teams will also have to continuously develop and deploy effective digital collaboration solutions for the organization using cloud computing and platforms like Microsoft 365 and SharePoint. Moreover, integrating cloud computing and cloud security with business IT operations will also be crucial to support new technology and digital transformation initiatives for enterprises.
To sum it up, IT teams of the future should be;
- Great at collaborative work
- Up-to-date with latest enterprise technologies
- Creative problem solvers
- Keen attention to details
With everything mentioned above, how to go about building a robust IT team with the best talent on board?
Let’s find out.
How to find the right IT talent
From an HR perspective, ensuring the best performance of your IT team with training and/or hiring new talent is essential to maintain a competitive edge in the market.
Allocating resources to IT has also changed quite a lot in the last few years. Although expenditure on enterprise hardware and software has decreased lightly, expenditures on cloud hosting and managed IT services are projected to increase drastically in 2022. This means outsourcing will play a crucial role in IT management.
And it’s not limited to technologies either. Outsourcing will also play a crucial role while hiring the right talent for various IT roles. According to Spiceworks Ziff Davis’s report, one-quarter of the IT workforce expects to look for a new role, change jobs, or switch careers in 2022.
What makes a high-performing IT team?
Effective communication: IT teams in the post-pandemic era have to constantly and effectively communicate with multiple business departments to understand their ever-changing needs while ensuring uninterrupted workflows across digital platforms.
Collaboration: Working closely with various business functions is a necessity for the IT team as the role has shifted drastically over the years. The goal of your IT team should align with the company’s core philosophy and objectives to maximize the business value from the technology at hand.
Adaptability: The IT environment is changing drastically and rapidly than ever before. A high-performing IT team must accommodate the latest technologies available in the market that can benefit the company’s overall productivity. Being adaptable to the changes in the technological environment is mandatory for an IT team in 2022 and beyond.
Technological expertise: IT teams must upgrade their knowledge on the latest technological advancements happening all across the world. From developing, deploying, to maintaining technologies like cloud and Microsoft Office, your IT team must have in-depth expertise on each of them with attention to detail and user experience.
Innovative: The rapid changes in the technology sector also mean that your IT teams can use various technologies and find innovative ways for maximizing productivity. Finding innovative solutions to everyday business problems in hybrid work systems with technologies like automation, AI, analytics, etc. is crucial for a high-performing IT team of the future.
At VBeyond Corporation, our focused team of consultants combined with the global network, expertise, and experience can find the right talent with a quick response time. We understand the market trends and integrate them into our process. We offer customized solutions without compromising on quality.